Precision NRG Privacy Policy
Effective Date: 1/1/2024
Precision NRG ("we," "our," or "us") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [www.precisionnrg.com] (the "Site"). This policy also explains your rights as a California resident under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).
1. Information We Collect
We may collect the following types of information:
Personal Information: This includes information that identifies, relates to, describes, or is capable of being associated with a particular individual. The categories of personal information we may collect include:
Identifiers: Name, email address, phone number, mailing address, IP address.
Commercial Information: Records of products or services purchased, obtained, or considered.
Internet or Other Electronic Network Activity Information: Browsing history, search history, and information regarding your interactions with our Site.
Geolocation Data: Physical location or movements.
Sensitive Personal Information: We may collect sensitive personal information as defined by the CPRA, such as precise geolocation data, racial or ethnic origin, or financial account information, depending on the services we provide.
Usage Data: Information about your interactions with the Site, such as your IP address, browser type, operating system, and pages viewed.
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide, operate, and maintain our Site and services.
To improve, personalize, and expand our Site and services.
To understand and analyze how you use our Site and services.
To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Site, and for marketing and promotional purposes.
To process your transactions and manage your orders.
To prevent fraud and ensure the security of our Site.
To comply with legal obligations and enforce our terms, conditions, and policies.
3. Sharing of Personal Information
We may share your personal information with the following types of entities:
Service Providers: Third-party vendors who assist us in providing our services, such as hosting, data storage, customer service, and payment processing.
Affiliates: Entities that are related to us by common ownership or control.
Third Parties for Legal Reasons: When we are required to do so by law, or to protect our rights, property, or safety, or the rights, property, or safety of others.
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
4. Your Rights Under California Law
If you are a California resident, you have the following rights:
Right to Know: You have the right to request that we disclose to you the categories and specific pieces of personal information we have collected about you, the categories of sources from which the personal information was collected, the business or commercial purpose for collecting, selling, or sharing personal information, and the categories of third parties with whom we share personal information.
Right to Delete: You have the right to request that we delete any personal information we have collected about you, subject to certain exceptions.
Right to Opt-Out of the Sale or Sharing of Personal Information: If we sell or share personal information, you have the right to opt-out of such sales or sharing. We will provide a "Do Not Sell or Share My Personal Information" link on our website to facilitate this request.
Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your privacy rights.
Right to Correct: You have the right to request that we correct any inaccurate personal information we maintain about you.
Right to Limit Use of Sensitive Personal Information: You have the right to limit our use of your sensitive personal information.
Authorized Agent: You may designate an authorized agent to make a request on your behalf. We may require verification that the agent has been properly authorized to act on your behalf.
5. SMS Messaging Opt-In and Opt-Out
We may offer you the opportunity to receive updates, notifications, or other communications via SMS (text) messaging. SMS consent or phone number for purpose of texting will not be sold or shared with third parties.
Opt-In: By providing your mobile phone number and opting in to receive SMS messages, you consent to receive recurring text messages from us, which may include updates on your orders or reminders about scheduled services. You agree that these text messages may be sent using an automated system and understand that consent to receive SMS messages is not a condition of purchase.
Opt-Out: You may opt out of receiving SMS messages at any time by replying "STOP" to any message you receive from us. After you send the SMS message "STOP" to us, we will send you a confirmation message and then will no longer send you SMS messages. If you opt-out, you may still receive other communications from us, such as emails or phone calls, regarding your account or services.
Message and Data Rates: Message and data rates may apply to SMS messages sent by us. Please consult your mobile service provider’s pricing plan for details. Precision NRG is not responsible for any messaging or data charges incurred.
Help: If you need assistance with SMS messaging services, you can reply with the word "HELP" to any message.
6. Notice at Collection
At or before the time we collect personal information, we will inform you about the categories of personal information to be collected and the purposes for which the information will be used.
7. Retention of Personal Information
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. We will provide specific retention periods for different categories of personal information, or if that is not possible, the criteria used to determine the retention period.
8. Children’s Privacy
Our Site and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from individuals under 16 years of age. If you are under 16, do not use or provide any information on this Site.
9. Security of Your Information
We use reasonable security measures to protect the personal information we collect from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Precision NRG
Email: sales@precision-nrg.com